Frequently Asked Questions

How much does shipping cost?

We offer free standard shipping on all orders over $50.

Do you ship internationally?

Yes! We can ship worldwide. We also have free international shipping on orders over $50.

How long will it take for my order to arrive?

Shipping times will be provided during checkout. With our free standard shipping, most US shipments are delivered within 2-5 days however international shipments can take up to 3-4 weeks. There are faster shipping options available during checkout if you are interested.

My package hasn't arrived, what should I do?

If it has been over a week (US deliveries) or over three weeks (international deliveries) please send us a message. We'll track down your package or ship out another one.

How will the socks be imported if I live outside the US?

The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes Skyba LLC to import the goods on his behalf. Further, the consignee/buyer agrees that Skyba LLC may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.

Returns and Exchanges

What is your return policy?

We have a 100% lifetime happiness guarantee. Love your socks or we'll buy them back. Anytime and for any reason, it's just that simple.

I got the wrong item, what should I do?

We try our best but unfortunately mistakes at our warehouse do happen. Please send us a message and we'll make it right.

The socks don't fit, what should I do?

We have a 100% happiness guarantee with free returns and exchanges. Please send us a message and we'll get you the right size.

I don't like the socks, what should I do?

We have a 100% happiness guarantee with free returns. Please send us a message and we'll get you a prepaid shipping label to return the socks for a full refund.

HAVE A QUESTION?

Email us, we'll get back to you within 24 hours.

Contact@skybasocks.com

Frequently Asked Questions

How much does shipping cost?

We offer free standard shipping on all orders over $30.

Do you ship internationally?

Yes! We can ship worldwide. We also have free international shipping on orders over $30.

How long will it take for my order to arrive?

Shipping times will be provided during checkout. With our free standard shipping, most US shipments are delivered within 2-5 days however international shipments can take up to 3-4 weeks. There are faster shipping options available during checkout if you are interested.

My package hasn't arrived, what should I do?

If it has been over a week (US deliveries) or over three weeks (international deliveries) please send us a message. We'll track down your package or ship out another one.

How will the socks be imported if I live outside the US?

The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes Skyba LLC to import the goods on his behalf. Further, the consignee/buyer agrees that Skyba LLC may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods.

Returns and Exchanges

What is your return policy?

We have a 100% lifetime happiness guarantee. Love your socks or we'll buy them back. Anytime and for any reason, it's just that simple.

I got the wrong item, what should I do?

We try our best but unfortunately mistakes at our warehouse do happen. Please send us a message and we'll make it right.

The socks don't fit, what should I do?

We have a 100% happiness guarantee with free returns and exchanges. Please send us a message and we'll get you the right size.

I don't like the socks, what should I do?

We have a 100% happiness guarantee with free returns. Please send us a message and we'll get you a prepaid shipping label to return the socks for a full refund.

HAVE A QUESTION?

Email us, we'll get back to you within 24 hours.

Contact@skybasocks.com